Shipping Policy

Last Updated: July 7, 2026

At CARIBOUELK, we strive to deliver your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, new launches, or festive seasons, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and the applicable shipping method.
• Any free shipping offers will be clearly mentioned on our website during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number and courier details, allowing you to track your shipment in real time.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. CARIBOUELK is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of delivery (or the expected delivery date for lost shipments). We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions or concerns, please contact our customer support through the contact information available on our website. We are happy to assist you.